Returns & Exchanges
At Nothing New, we believe in circular fashion and want you to love your sustainable pieces. If your order isn't quite right, we offer a 30-day window for returns or exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print and Pack
Download your pre-paid shipping label and securely pack your items, ensuring all original tags are attached and the eco-friendly packaging is sealed.
Drop Off
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.
Processing and Refund
Once our warehouse verifies the condition of your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing